Terms of service
Outdoor Parties – We can no longer offer 90 minute outdoor parties due to weather being 90 and above or 50 and below.  Also, for all outdoor parties, please plan for a clean, dry area for our characters.         
Cancellations – There are no refunds for the cancellation of your party or event.  However, you may choose to reschedule at a later date, within that month, if available.  
Lateness – If we are late, we will surely make up the time that was missed.  You will also be notified as soon as possible if your character is to be late.  
Non-Performance – If Something Enchanted needs to cancel your party, or does not show for any reason, your deposit will be fully refunded.  This has occurred once in the 6 years of our business, and is a big reason why we are a 5 star company.    
Respect for your child, her guests and our princesses – Please refrain from smoking, heavy drinking, etc. while our princess is at your home.  For health reasons and respect of all guests and especially children, we will not perform if smoking (pot) or heavy drinking is being conducted and we will request to leave the premises early.   We want this to be an enchanted experience for our younger guests, and wish to make it a positive experience for them…      
 

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